Keys to Mastering Any Social Situation
A few days ago, I was out at a client and I had an incredible interaction with someone “low on the totem pole” so to speak. This gentleman is my client’s janitor and he is one of my most pleasant human beings I have ever met. This gentleman mastered the keys to human interaction and inspired me to summarize the keys quickly.
Be relatable. Many people in this day and age have this first key all backwards. To be relatable is to know a little bit about a lot. This guy can strike up a conversation with anyone. Last year was the last time I saw him and he complimented on my size. He said I have been hitting the gym and through my dress shirts he could tell. It was certainly a compliment considering he is likely to be over 65 and weights in at approximately 220lbs and towers over me at about 6’ 2”. A few days ago when I saw him again, the first thing he said to me was, “Man, you put on some quality size!” That had me pumped up for the rest of the day.
Be genuine. When interacting with anyone, one must be heart-felt. Too often people just talk for the sake of hearing their own voice. Through all activities you are communicating something so why not be sure you’re communicating what’s true. Always be genuine when complimenting another person. Being genuine is the most overlooked trait in our lifetime. Especially seeing other millennials interacting in the workplace, we too often compliment unsympathetically. Be heartfelt! If you truly love someone’s shoes, let them know. If you enjoy your office-mate’s wild socks, inform them. My friend at this client certainly understands this key. He is often spotted complimenting someone in the office or speaking about how beautiful the day is. The guy takes a personal interest in each person that crosses his path and it causes people to leave his presence with a smile on their face and a warm spot in their heart.
Be charismatic. My janitor friend is very joyful! His delight is contagious! Many studies prove that someone that possesses the ability to be charismatic has greater leadership abilities than his/her counterparts. This guy is a born leader. No matter where you go, make sure you are setting the tone. If you work in a drab and negative place and wish it was happy and positive, go to work with a smile on your face and brightly say hi to everyone you interact with on your day to your work station. This will set the tone for your day. People will begin looking to you as a leader.
Heed these few keys to interaction so you can make a favorable impression on others. You never know what the person on the other end of your conversation is going through or what has been laid on their heart. You could have someone open up to you that helps grow your business exponentially purely because you were a smiling face and listened carefully.
If you want to catch more tips, pick up the book, “How to Win Friends and Influence People” by Dale Carnegie. I’ve read this powerful book numerous times and it continues to impact me deeper each time.